Privacy policy

Privacy Policy

Last Updated: 11/21/2023

Introduction

This Privacy Policy outlines how Dockhead collects, uses, and discloses personal information when you visit, use our services, or make a purchase from totaldockhead.com, or communicate with us (collectively, the "Services"). This policy applies to all users of our Services.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy for operational, legal, or regulatory reasons. Any changes will be posted on our Site with an updated revision date.

Collection and Use of Personal Information

• Information You Provide: Includes basic contact details (name, address, phone number, email), order information (billing and shipping addresses, payment confirmation), account information (username, password, security questions), and customer support interactions.

• Information Collected Automatically: Via cookies and similar technologies, we collect Usage Data related to your interactions with our Services, such as device and browser information, IP address, and network connection details.

• Information from Third Parties: We may receive information about you from third parties like Shopify and payment processors for transaction processing.

Use of Collected Information

• Service Provision: To process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, and enable reviews.

• Marketing and Advertising: Personal information may be used for sending promotional communications and targeted advertising.

• Security and Fraud Prevention: To protect against illegal activities and ensure account security.

Cookies Policy

We use cookies to improve user experience, for analytics, and to personalize advertising. You can set your browser to reject cookies, but this may affect the functionality of our Services.

Disclosure of Personal Information

Your information may be shared with service providers, business partners, affiliates, or in connection with business transactions. We do not use or disclose sensitive personal information for profiling purposes.

User-Generated Content

Content you post in public areas of the Services, like product reviews, is publicly accessible.

Third-Party Websites and Links

Our Site includes links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect children's personal information.

International Users

Personal information may be transferred and processed outside your home country, including in the United States.

Your Rights and Choices

You have rights regarding your personal information, including access, deletion, correction, and the right to withdraw consent. To exercise these rights, contact us at contact@totaldockhead.com.

Complaints

For complaints about our data practices, please contact us. If unsatisfied with our response, you may have the right to lodge a complaint with a data protection authority.

Contact Information

For any questions, or to exercise your rights, please email us at contact@totaldockhead.com or contact us at 51695 Schnoor St, New Baltimore MI 48047, USA.